ZERRAK · THE DETAILS

Terms of service

Clear expectations for your website and our service.

Ozmen Trade Ltd, trading as Zerrak. Registered in England and Wales, company no 15453302. Registered address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ. Contact: [email protected].

Our agreement

Zerrak provides websites, hosting, maintenance and optional local SEO for businesses. Your written offer confirms the scope, timeline, package, tax treatment, any third-party costs and payment terms before you accept. These website terms and that accepted offer form our agreement. A free draft does not commit you to a purchase.

Payment and commitment

Plan A has an upfront setup fee and monthly care, with no minimum term. Plan B is paid yearly in advance for a 12-month service period. Plan C has no upfront cost and a 12-month monthly-payment commitment; if you cancel early, the remaining months are payable. Local prices and optional SEO add-ons are shown on your country page. Launch prices are fixed for the first 12 months. We confirm later renewal prices before you agree to continue.

Approval and your responsibilities

You provide accurate business information and content you have permission to use. You approve the website before publication. You remain responsible for your business claims, professional requirements and the legality of supplied materials. Changes outside the agreed scope require a separate agreement.

Ownership, domains and export

After 12 months, the website is yours and can be exported on request. Third-party assets and services remain subject to their own licences, which we identify in your offer. Your domain is registered in your name. Registration costs and access arrangements are agreed with you. Export does not include ongoing hosting or third-party subscriptions.

Cancellation

To cancel, email [email protected]. Plan A lets you cancel future monthly care at any time, with no minimum term. Plan B covers 12 months paid upfront; the written offer sets out any refund terms. Plan C early cancellation requires payment of the remaining committed months. The offer confirms notice arrangements and when hosting and SEO work end. We agree any transfer or export with you. These terms do not remove any mandatory rights that apply to you.

Service and search results

We provide the agreed work with reasonable care and skill. Planned maintenance and third-party outages can affect availability. We do not guarantee uninterrupted service, search engine rankings, traffic or sales. Any service limits and liability provisions are agreed in your written offer, subject to applicable law.

Governing law

Our agreement is governed by the laws of England and Wales. The courts of England and Wales have jurisdiction, subject to any mandatory local protections or jurisdiction rules that apply.

Version date: 10 November 2026.